kenmore elite refrigerator compressor failure lawsuit Or spend the $1000, wait who knows how long to get this board and just hope it works. Would take 2 weeks and parts would be shipped to my home. LG said "Not our problem!" Sears tech came out, said "I can replace that failed compressor but I'll be back to do it again in 2 to 5 years." Compressor was covered by 10 yr warranty -- but the labor would be "$1000"! My LG French Door Refrigerator is 3 years old. Make sure the thermostat is in the correct setting. Just a month ago it stopped working. Turn the blades of the fan with your hand. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. Fridge cost around $2,000. OR BETTER YET REPLACE THE DARN THING. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! Today is 1/17/22 just to see what Sears do. Total bill would be 812.00. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. We bought a Kenmore Elite LG refrigerator. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! By law, only a licensed technician should perform this task. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. Any idea how to be somehow compensated for major price of repair? Model 795.73133.410. It is now doing it again for the 5th time and I do not want to pay for another service call. It says to check the voltage level on the main controller board connector to the compressor, "CON201". The second time in barely 3 months (Hurricane Ida and Nicholas). Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Warranty in my manual clearly states "For ten years from date of purchase, a defective compressor will be repaired free of charge." Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. Good grief. It will be several thousand dollars to replace them. I am being charged for a replacement compressor. Rented a small fridge ( 60.00 for 2 weeks). I didn't call Sears back and still no response from Kenmore. He told me to join the lawsuit and get my money back for the LG fridge. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! I know the published unemployment rate is low, but how many people have simply stopped looking for work? We would recommend leaving them at the mid-point for the best results. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. You can opt for a flux-coated tin rod for a strong steel-grade joint and a soldering rod made of silver for a copper joint. Beyond disappointed Im angry. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Repair app in 2wks. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. Attach a hose to a vacuum cleaner or take a refrigerator condenser brush and clean the coils. 2nd tech ( from another company) said same thing but didnt charge me. Lots.of waisted food!!! I do not think that 22 month of used is he live time fort that part. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. spoilage that is the result of mechanical failure of any covered refrigerator or freezer. But to check it, turn it to the highest point and wait for a click. But like all products, . I have an appointment today but just got a call from the technician that he is delayed and may not come. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. My complaints is the same as the rest 2 weeks for a repair, then. Still not working best to contact an appliance repair technician to help resolve, Maybe you have been noticing over a few weeks or days that the water pressure from the dispenser is reducing. I have a kenmore elite I purchased in 2006 3 door. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! Kenmore uses a failed LG compressor that's had 2 class action lawsuits cuz it's CRAP . Customer service is just a bunch of dopes and you never get anywhere. I called the 800 number, they sent a technician out and he told us the refrigerator was going to cost $2200 to fix. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. Zurn Plumbing . ft. 4-Door; Kenmore 50045 25 cu. Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist. Four years later, in July 2021, it completely quit cooling. This is due to its lack of balance on the worn-out springs. I am also stuck with a $3000.00 piece of junk. A set of condenser coils can be found at the back of your Miele refrigerator. Having my failed compressor replaced on my Kenmore Elite 795.7205 by a Sears technician as I'm writing this reply. Called LG and was given the name of repair company. The sell crapy items and don't offer support. Compressor has failed in August of 2022. Bought mine in Feb 2018, Kenmore Elite 795.7248. Compressor in 2014 or 2015 Kenmore Elite professional is gone!!! If not, are there other class actions to join? Seemed he had no idea what he was saying or doing. No one else will touch it either. The ice maker stopped working, froze up. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. I have a Kenmore Elite LG refrigerator. I will have over $4000 in refrigerators in two years. The food heated up and I have thrown everything out as it could be dangerous to consume. A faulty thermostat cannot send any signal to the main control board to power up the compressor. Compressor number TCA38151706? Could you please share the instructions on how to put a claim to get the money back? same problem. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. So pull the unit away from the surface behind it and unplug it from the wall outlet. My number is 795.71053012. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. 795.72493.611 was the model number. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. The ice maker stopped working, froze up. We are out of $5,000.00. I am beyond frustrated that not only was food ruined, but my medications that must be refrigerated at a stable temperature were also ruined. Compressor should not quit working after 5 years. Compressor should not fail after four years of basic household use. And if the compressor does not run, the refrigerator wont cool. I feel everyone's pain. Model # 795 74305 810. We are retired and just dont have that much to waste on them. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. Two weeks for service call and $169. condenser and compressor. I guess the code it for the freezer a defrost sensor. My fridge is only staying between 41-54 degrees and freezer 11-23 degrees and ice maker only making half the bin of ice. We have been living out of a cooler for more than two weeks. Model #LFX2595OTT. Compressor runs non stop. Spoke with repair technician who informed me that unit was actually an LG unit. I was then advised to go to Schedular chat on Monday. Purchased a Kenmore Model # 72595 in 2018. If something is obstructing the flow, it will result in low flow. Disconnect the cord of the refrigerator from the wall outlet and inspect it for any damage. My question who is going to help me? Hanora Fisher. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. Two weeks. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. We, like many, many others have a failed LG French Door refrigerator after just 17 months. Now I am without frig for 4 days because they cant co.e sooner. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. I unplugged the refrigerator. It has been sitting here for a few weeks. Compressor is under warranty but I am told that the labor charge is going to be close to $450. Gave Model and Serial number. I wish I would have known better. I said I already know its the compressor and had a private appliance company diagnose the problem. Refrigerators should last more then 2 yrs. Well I thought I bought a reliable Kenmore fridge? However in less than two years the compressor died on our new expensive Kenmore elite. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. Unfortunately, they are the only certified techs in our area.seriously?? This company used to be great and now it is horrible! That compressor and all apputenant parts (which they will also try to charge you for) have a 10 year extended warranty. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. However, if there is no click, check for continuity using a multimeter. Complaint has been file with The State Attorney General. This Refrigerator quit working on 2/23/19. I purchased a Kenmore Elite (79575043610) when I built my house. I've checked on a recall it not on any recall list. Dont worry; simply follow the steps below to resolve the issue. I just discover the ice maker also shorted out and burnt. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. Had repair man come to my home which told me that we have a Big Freeon leak. Do I qualify for the class action suit? He used to work for LG and he refuses to see their clients as they never pay. Same issues. Bradley Pfeifer. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. Then my ice was melting at the door. Repairman says the linear compressor is failing. Another year later and we are having the same issue. A certified electrician can do this for you. Other outliers for compressor problems include 9 percent of Bosch side-by-sides, 8 percent of Kenmore French-doors, and 8 percent of Electrolux side-by-sides. Sears Kenmore refuses to honor the warrantee specified in my owners manual. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. I am TOTALLY disappointed in Sears. I had an independent appliance repairman come on Sunday September 9, 2018. Purchased Kenmore Elite w/ Bottom Freezer in July 2013. However, a refrigerator compressor is . Lash Boost. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. PartSelect Number PS8689661. I have been without a refrigerator since May 23,2021, it is now June 10.2021. Long story short I'll probably end up purchasing somewhere different. Not only did I lose them unit but about $800.00 worth of food. Power down the circuit breaker if doing this is more viable for you. WE lost around $700.00 worth of food in the refrigerator when it went out. He advises purchasing a new refrigerator. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. It's a side by side. He mentioned these go bad all the time. They said $600 part and $200 labor. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! Christian DelValle. As you do this, the display on the meter should not change. Please add us to you class action lawsuit! I am still fighting for a replacement. Overheating can cause the compressor to stop running. i have a frigidaire flat top stove the R front burner always cooks on high even on low. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. the problem is not the ice maker because that has been turned off. Clean both of them using a soft brush until all the dirt is gone. I am a 69 year old widow. Take the probes of the meter and place one of them on the tubing made of copper on the compressor. Christie Montgomery. Bought a package sunday special. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. Thread starter Robert Gil; Start date May 16, 2020; R. . The compressor went bad. Last LG product I ever purchase. Still not working. If you know how to test a compressor, then you can check it for life. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. They ultimately said there is no technician in my area that is available. Scheduled appt for repair 4/17/20. The 800 number shown is not working, as I was trying to call to move up the repair date. Pure frustration! Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. I called Kenmore/Sears and they were a bit deceitful with their add-on sales tactics of the appliance home warranty they try to sell you on. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. no wonder SEARS went out of business!!!!!!! I bought it in 2014. I worked fine until Sept of 2022 when it stopped cooling. Oder coming from my refrigerator. We contacted LG who said the compressed would be covered under warranty. ("795" = made by LG.) The fridge stinks and we have lost over $1000 of food. It is now July 2018 and the refrigerator has gone out again! We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. There are different reasons why the compressor on a Kenmore refrigerator is not running and they are: This is usually the first thing to check if the compressor stops running. We purchased our Kenmore Elite 7/18. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. In any case, having a good understanding of the refrigeration appliance and performing regular maintenance will help you get the most out of your investment. Your Kenmore refrigerator and the label on the refrigerant you buy will let you know the amount to add. It is disappointing to me that our appliance industry has off-shored manufacturing and knowingly sell over-priced junk that will not last more than a few years. I have never been so disgusted with the lack of a company trying to resolve an issue. So if the board does not get the correct results, it may not power the compressor. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. I want a new one as well. + we had to pay for a $89. Call Sears they would be able to ilook at it in a month. Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! I will never buy LG or Sears appliances again. All lights work, water dispenser works, but not cold. To replace the compressor on a Kenmore refrigerator, take the following steps: You will find the compressor at the bottom back of the unit. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. I am guessing it will be $350 on labor based on Sears estimate. On June 9th. The repairman said he sees at least one of these a week. Release # 03-533. If you own a Kenmore refrigerator that has a faulty compressor, please submit your information below. Parts were covered under the 10-year warranty. We have photos of the thermometers and of all the defrosted food. What has happened to Sears quality and customer service??? The last refrigerator I bought is still running after 16 years with no problems at all. My question is, it is a recall for that door condition. They got us any way you look at it. Set up the system and said there is no pressure. Really? Models With Negative Reviews. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. Repair tech came out and said its the compressor. If the floor is not level, use a spirit level and adjust the feet. I have used Kenmore products for years. He then set up an appointment for May 9th. That is where the start relay attaches. Ridiculous!!! If this is the case, clean the screen so that water can flow back into the ice machine. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. Did I mention all the food is lost. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died.
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