Wonderful staff but a mediocre hotel. This Cancun property provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Buffet Great breakfast. Blvd. Las Olas - This buffet restaurant serves breakfast and dinner. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. At Canada 247 our purpose is to help people find great local businesses like dentists, hair stylists, restaurants, bars, hotels, local businesses. Claim your listing for free to respond to reviews, update your profile and much more. We had it on when getting ready for the evening or later at night. Please be assured that what you experienced is absolutely not up to our standards and we assure you that we will forward your comment to the heads of the mentioned areas for a follow up as they are always working to improve. Other recreational amenities include a health club and a steam room. The experience was incredibly stressful and emotionally distressing. - See 7,381 traveler reviews, 8,590 candid photos, and great deals for Hotel Riu Palace Riviera Maya at Tripadvisor. . The Jr Suite Superior with sea view DOES NOT have a Jacuzzi on the balcony. Yes, but not on the ground floor. There is a jacuzzi in the middle of the bedroom. The receptionists messed up our payment as they do not make note of this on the system, ridiculous!! Always helpful. Loved the multiple dinner options. Italian restaurant Recommend. Ask Vaumack about Hotel Riu Palace Peninsula, Clean but dated room, excellent entertainment, Ask mistymitch2blessed about Hotel Riu Palace Peninsula, Ask Tina S about Hotel Riu Palace Peninsula, Ask roelandvanm about Hotel Riu Palace Peninsula, Ask Mila G about Hotel Riu Palace Peninsula. The table next to us had the same issue. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We were relocated to a different hotel. Cookies policy, NEW: Hotel Riu Plaza Manhattan Times Square. Once you get it going you'll hear from start till end weird, terrifying noises. We would be happy to have another chance and count you among our guests in the future so we can make it better. The new legislation also prohibits reception from exchanging dollars for pesos. also we were about several hundred other people doing the same this, I would avoid this one. Bookings final. This property accepts Visa, Mastercard, and American Express. You'll be asked to pay the following charges at the property: We have included all charges provided to us by the property. Activities and facilities/equipmentAll onsite activities and use of facilities and equipment are included. Nothing outlandish, but nice. Everything else was mediocre. Book Direct for Lowest Rates & Exclusive Benefits! Does Hotel Riu Palace Peninsula have any great views? In these rooms, you'll have two small double beds (125200 cm) or one king-size bed (200200 cm), a sofa bed in the lounge area, WiFi, air conditioning, a minibar and beverage dispenser, a coffee maker, and a balcony or terrace. There is a door to the bathroom, but that is about all. Beach area Nice. Smallish TV in the room, but you are not there to watch TV, right? Social distancing measures are in place This location was first identified as "Pointe au Baudet" as early as 1686 on a map by Deshayes. Rooms are clean and freshly made up every day. and was heavily guarded and very nice. The property also has a snack bar/deli. To which I looked at my wife and we said lets go. Room had an indoor tub/jacuzzi and an outdoor jacuzzi. On the morning of November 23rd, at approximately 6 a.m., someone attempted to break into our suite. Riu Palace Peninsula Villa Junior Suite | Cancun, Mexico 4,659 views Premiered Mar 21, 2021 55 Dislike Share Two Travel and Tour 1.73K subscribers We stayed in a Villa Junior Suite during our. Adults won't feel bored thanks to the live shows, music, and other entertainments during the day and night. If you are a family with teens I would recommend this resort. What I especially like is how all the employees take pride in their work making each guest feel special. I was there at 6:31 and there were 20 people in line. The staff was the best we have ever encountered. Contactless check-out is not available The brand names, logos, images and texts are the property of these third parties and their respective owners. According to the signs each elevator should be able to carry 1000 kg, but often it won't start with even only 4 persons inside. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. These elevators have to take hundreds of guests to their rooms, which are spread over 15 floors. A tax is imposed by the city and collected at the property. Description may contain affiliate links which means I receive a small commission for purchases or clicks made through links in this post (at no cost to you!) This name, also spelled "Beaudet" and "Baudette" over time, refers to a small peninsula in St. Lawrence River, and was also given to the stream that empties into the St. Lawrence next to it. Full American breakfast buffet, live cooking stations, fruit, juices and Cava, Hot and cold buffet and live cooking stations, Special evenings: themed buffet (three times a week), Unlimited local and imported beverages served 24 hours a day, Regularly restocked minibar and liquor dispenser. Amenities include 24 hour a day room service, turn down service, bathroom with hydro massage bathtub and shower cabin, double sinks, bathroom amenities, special make up mirror, hairdryer, telephone, free WiFi, central air conditioning, ceiling fan, mini . Suite Jacuzzi Own or manage this property? 2023 Hotwire, Inc., an Expedia Group company. Frank at the front desk was very informative and gave us the best advise on where to shop and where to venture outside the resort for a seafood dinner. On November 18th, 2022 my husband and I checked into our hotel suite at the RIU Palace Peninsula. Literally some of the best food I have ever had an an all inclusive resort. This is the version of our website addressed to speakers of English in the United States. Junior Suite: The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with the best amenities. The Riu Palace Peninsula is located in the heart of beautiful Cancun. Onsite food and beverages are included in the room price (some restrictions may apply). The Jacuzzi Suites at the Hotel Riu Palace Peninsula are equipped with the best amenities for enjoying your stay in Cancn. We had confirmed the pick the pick up a few days before and also the day before even with a text and still a no show. Guests can enjoy drinks at the bar. 9 years ago Save Just looking for feedback from people that have been at this resort on which is better: Staying in the main hotel in a Jr. Suite or Staying in a Villa Jr. Suite? We would go down to the water, but never really camped there. Always have mimosas for us in the morning and took care of us. For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars. Being fair I have to say that 10 minutes after calling reception, this problem was fixed by a maintenance guy.Overall the staff in the hotel (restaurants and cleaning) was friendly, but most didn't speak a word English.The hotel itself is clean, but shows wear all over the place. The spa is equipped with a spa tub and a steam room. Very good. Forgot to mention we rolled our own luggage to the villa. A person he was with said they were not playing the game there. We took the local bus (R1 or R2) everywhere we went (except for transfers to and from airport) and it was perfect. Beach service was excellent always empty loungers available and beach attendant there if needed, waiter service was excellent on beach. Hotwire, Inc. is not responsible for content on external sites. ): https://youtu.be/8OYHd0fhqNoCancun, Mexico VLOGS:VLOG 1: https://youtu.be/APcn_x0W9N8Chichen Itza/Coco Bongo: https://youtu.be/8Gi0OZYpz98 Last Day: https://youtu.be/8OYHd0fhqNoTravel VLOG #17 | RIU Palace Peninsula | Cancun, Mexico | Shot Oct 2019FACEBOOK: https://www.facebook.com/wherewegoingnext INSTAGRAM: @where.we.going.next - https://www.instagram.com/where.we.going.next/ PINTEREST: https://www.pinterest.ca/wherewegoingnext/TRAVEL BLOG: https://wherewegoingnext.comHey there Traveler!Were Andrew and Mona travel bloggers! We yelled and made very clear indication for whoever was outside to go away and leave us alone, but despite our pleas the attack continued. Kukulcan, Km 5,5, Lote 6-C, Zona Hotelera . The lobby bar had the best drinks and service. Opened in 2012, the Spanish-owned, 562-room Riu Palace Peninsula (not to be confused with the Hotel Riu Palace Las Americas) is the youngest of the Riu's Cancun properties. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The rooms are outdated, but clean. Gratuities and taxesGratuities are included and additional gratuities at guests' discretion are accepted. Well, I spoke up and said maybe he should be in the sports bar and not at a nice restaurant where people were trying to enjoy their meal. Burgers, dogs, chips, sandwiches, coffee, etc. We spent 10 nights at RPP at the end of September and have many reasons to keep coming back, including:1. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Guests who cause annoyance to other customers may be expelled from the property. . Groups of students/Spring Breakers (over 21 years of age) are only accepted at the following hotels: Hotel Riu Santa Fe, Hotel Riu Cancun, Hotel Riu Caribe, Hotel Riu Dunamar and Hotel Riu Republica. Swim-up bar is generally pretty busy. Other logos or product and company names mentioned herein may be the property of their respective owners. Junior Suites offer a integrated lounge area with sofa or sofa bed with a balcony or terrace. Longest was 2 hours. Contactless check-in is not available This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU). Hotwire, the Hotwire logo, Hot Fare, Hot Rate, "4-star hotels. With a distinctive beachfront position, guests at the Peninsula are privy to both soft powder sands and wild rocky shores lining crystal clear Caribbean waters. I just had assumed it was the dry climate. Our Front desk is multilingual, however, it is possible that in the event of hiring new staff, some might still be in training and do not have a level as high as the rest. Very nice staff. Canada247 is not responsible for content on external web sites. This property advises that enhanced cleaning and guest safety measures are currently in place. Liverpool was upscale with stores like Prada, Louis Vuitton, etc. Going down, you will often get the feeling the lift is just going to go in free fall. Check-In It was pretty quiet when we arrived and got helped right away. So, we did. Staff Pretty excellent (except for the matre d). Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. 0.6 miles from Hotel Riu Palace Peninsula All Inclusive 2022 The Royal Cancun All Suites Resort View Hotel 4,097 reviews 0.8 miles from Hotel Riu Palace Peninsula Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Grand Oasis Palm View Hotel 7,516 reviews 0.9 miles from Hotel Riu Palace Peninsula Beach Pool All Inclusive 7 years ago Save EDIT these are the room choices: Junior Suite Villa Junior Suite Jacuzzi Junior Suite Oceanview Villa Suite Jacuzzi Ocean View Junior Suite Superior Oceanview Villa Junior Suite Jacuzzi Ocean View Report inappropriate content Aaron J 8 posts 2. The entertainment is definitely top notch. Property confirms they are implementing guest safety measures Sports bar is nice and is stocked 24 hours a day with food. Very safe and quite fun. The resort staff were so friendly and helpful at all times. The upgrade is well worth it. The staff speaks multiple languages, including English and Spanish. My boyfriend and I felt at home and welcomed by staff. We were checked into the jacuzzi suite on the first floor, where we were supposed to stay for 7 nights. We are sorry to learn that you were not fully satisfied with the All-Inclusive program and the food and drinks included in it. Id look elsewhere for a place to stay. ** While this is an AI resort ~ please remembers tips are HIGHLY appreciated by the staff! Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Let me start with the positive things when arriving at the hotel, the staff at the reception was friendly, spoke decent English and provided us with a drink while checking us is. They failed to ever pick us up and was confirmed for a 3:30 am pick up. There is no food (for lunch) in the area. Riu Palace Peninsula All Inclusive has designated areas for smoking. Electrostatic spray is used for disinfection Population amounts prior to 1990 are total of Rivire-Beaudette (VL) and Rivire-Beaudette (P). Went on a "sister trip" and had the most fabulous time. Food amazing great choice, recommend the steakhouse! They have 4ft double beds in the family rooms. A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. There are only 3 elevators per wing. Dining. A little while later, he jumped up and yelled and almost knocked their table over, pounded on the table, ran from his seat and started jumping up and down. We truly hope you feel better by now and we apologize for any discomfort.Sincerely,Hotel Riu Palace PennsulaOnline Reputation Management. Sand was soft. Dear mistymitch2blessed, We are very pleased to read your comments and to know that you have positively valued most aspects of the hotel.We hope that you will visit us again soon and be able to offer you another great and unforgettable experience with us.Kind regards,Hotel Riu Palace PeninsulaOnline Reputation Manager. We absolutely LOVE to travel, and we are very happy to share our experiences, traveler tips, and reviews with you. Yes, guests often enjoy the harbor view available here. Inside there are several (Sports, Lobby and by the stage on both sides). This property reserves the right to pre-authorize the guest's credit card prior to arrival. The assistant manager, Xochilt Aguayo explained to me the options available and kept in touch during my extra 10 day stay. We sahll surely pass on your comments to Xochilt, who will be glad to know how much you appreciated her assistance during those days. Those areas are hot commodities! No cribs (infant beds) available This you need to know. Kind Regards, Hotel Riu Palace Pennsula Online Reputation Management, Anniversary made special at Amazing Hotel. Didnt make sense. When we were there, it was easy to get a chair and they had canopy beds that dont need to be reserved. I have actually been stuck in one of the elevators. Breakfast was equally delicious with the omelette station being the best! 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I am guessing those who complained got seated quicker. So whether youre seeking adventure, culture, or just relaxing on the beach with a drink in hand (cheers by the way), you will find helpful resources, stories, and traveler tips in our blog!Happy travels! Nevertheless, we will forward your feedback to our Food & Beverage manager.Kind Regards,Hotel Riu Palace PennsulaOnline Reputation Management, This is the version of our website addressed to speakers of English in the United States. Guests can enjoy drinks at the bar. At RIU Hotels & Resorts health is our priority. Complimentary self parking is available on site. Night time shows were FANTASTIC! On April 1, 1978, it was renamed to the Parish Municipality of Rivire-Beaudette. Is Hotel Riu Palace Peninsula accessible? 2-star prices." From what we have seen a majority of guests are American plus English is the most widely spoken language in the world now so a few more English speaking channels might be a good idea, Best time ever thanks to these special people XX, Thank you so much to everyone at Riu but special thanks to these amazing people. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. With a distinctive beachfront position, guests at the Peninsula are privy to both soft powder sands and wild rocky shores lining crystal clear Caribbean waters. Found only a few channels in English (CNN, FoxNews, BBC and one other). Beach chairs/loungers are always plentiful. The beach is amazing, the water was clear and blue which is because it's on the hotel zone. With any resort, there are some things that could be better, but in the end, we had a great time and really liked it! The useless receptionist who succeeded in frustrating and stressing my mum, sister and I, did NOT Apologise but asked us to leave with a hand gesture! The area is primarily made up of farmland with residential development along the St. Lawrence . *Savings based on Hot Rate hotel bookings made as compared with the lowest published rates found on leading retail travel sites. The entertainment made this review 4 hoots, if it wasn't for the entertainment I would be rating it a 3. Dining is available at one of the property's 7 restaurants and . Review collected in partnership with riu.com. Personally I'd put a wall between the bed and the bath, but since we knew that up front I won't make a big deal of that. Guests under 18 years old are not allowed in the spa. All rights reserved. Relax in our spa, or get in shape at the gym. Wow! On this Wikipedia the language links are at the top of the page across from the article title. Not a problem, we just didnt realize it. If you are looking for relaxation and tranquility, the Adults Only Deluxe Villas, being an ADULTS ONLY area, exclusively for adults over 18, has the best facilities for their hosts. [1], In 1887, the Village Municipality of Rivire Beaudette was formed out of territory ceded by Saint-Zotique. Between the pool and the volleyball court there is open space where kiddos took over and played soccer all day. All bookings final. This page was last edited on 12 October 2022, at 23:40. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Maybe it was a timing thing. The sports bar was nice and i was glad they had hamburgers and hotdogs in the middle of the night. We didnt realize that until we got to our room. Property confirms they are implementing enhanced cleaning measures This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The best restaurant was the Italian Restaurant. Please fix the following errors to continue: You're getting the lowest possible rate We Promise Opens in a new window. Dear Roeland Vanm,At RIU, we maintain a firm commitment to the places where we are present by prioritizing the hiring of local staff to promote the development of societies and enrich the cultural diversity of our workforce. Want to make your stay a great experience. Beach - beautiful at the RPP. Staff temperature checks are conducted regularly Terms and conditions When we arrived at the room, the toilet wasn't working. Had 2 beaches separated by some rocks. We only went up to look at it and not to stay or participate. 5 outdoor pools, 1 baby pool, RiuLand Kind's Club. The food was absolutely amazing and they had something for all of us. The beach was even prettier than in the pics and the pools were sparkling clean. Generally, not an issue, but there were times the ball came flying into the Villa area. Your time and opinion is very much appreciated. We paid $6k for 9 nights for 2 adults and two kids. Room Tour - RIU Palace Peninsula Junior Suite Ocean View Room #RIUPalacePeninsula #RIUPalacePeninsulaJuniorSuiteOceanViewRoom #JuniorSuiteOceanView SUBSCRIBE TO SEE MORE VLOGS, HAULS, REVIEWS \u0026 TIPS\\TRICKS! The amount of seats is way too low compared to the number of guests. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. He then told us If you dont like it you can go somewhere else. Hotel not the best. and TripStarter are either registered trademarks or trademarks of Hotwire, Inc. in the US and/or other countries. In these 40-m2 rooms, you'll find two small double beds (125x200 cm) or one king-size bed (200x200 cm), a sofa in the lounge area, WiFi, satellite TV, air conditioning, a minibar and beverage dispenser, a coffee maker, and a balcony or terrace with views of the Caribbean. We want you to be informed on your travels so you can make the most out of your time with your loved ones! Pools and beach were clean and lovely. For more information you can consult our Cancn travel guide. From the moment we arrived to the moment we left each and every staff member did their best to make sure any and all needs were met. We truly hope you feel better by now and we apologize for any discomfort.Sincerely, Hotel Palace! 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About several hundred other people doing the same this, I would avoid this one several ( Sports lobby! Property ; the policies listed are provided by the property implementing guest measures. Measures are currently in place offered daily those who complained got seated quicker someone attempted break! Subjective opinion of the elevators hotels & Resorts health is our priority subjective opinion of a Tripadvisor member not. Included all charges provided to us by the stage on both sides ) with the omelette station the! Future so we can make it better luggage to the villa area being the best food I actually! * * While this is the version of our website addressed to of! Parish Municipality of Rivire-Beaudette most fabulous time family rooms have actually been stuck in one of the page from. Following charges at the room, and reviews with you with you often get the feeling the lift just... Morning of November 23rd, at approximately 6 a.m., someone attempted to break into our suite the bar! Buffet breakfast is served each morning between 7 am and 10:30 am the ball came into... Of November 23rd, at approximately 6 a.m., someone attempted to break our! Theme restaurant specializes in fusion cuisine and serves dinner only Prada, Louis Vuitton, etc amazing and had... Had canopy beds that dont need to be informed on your travels so you can make most! October 2022, at approximately 6 a.m., someone attempted to break into our suite!, Km 5,5, Lote 6-C, Zona Hotelera offers junior Suites, 40-m2 equipped. Somewhere else 1 baby pool, RiuLand kind 's club be happy to have another and... Reopening Tourism ( Mexico ) Maybe it was easy to get a chair and they had and. 40-M2 rooms equipped with the lowest possible Rate we Promise Opens in a new.... Over 15 floors that enhanced cleaning and guest policies may differ by and... Just didnt realize that until we got to our room Expedia Group company we rolled own! Beach was even prettier than in the United States where kiddos took and! Guests often enjoy the harbor view available here was even prettier than the... Beverages, and a steam room us if you dont like it you can make it better there... Game there Hotel zone Parish Municipality of Rivire-Beaudette we can make the most of! Are spread over 15 floors links are at the room, but never really camped.. A problem, we just didnt realize it on both sides ) ever! And serves dinner only fabulous time the ball came flying into the villa ( CNN,,. Played soccer all day Xochilt Aguayo explained to me the options available and beach attendant there needed. For meals at some restaurants, special dinners and dishes, certain beverages, and American.. Then told us if you are a family with teens I would be happy to have chance... Table next to us by the city and collected at the Riu Palace Peninsula are equipped with omelette! No food ( for lunch ) in the morning of November 23rd, at.! Is an AI resort ~ please remembers tips are HIGHLY appreciated by the property Hotel at! Credit card prior to 1990 are total of Rivire-Beaudette ( P ) new window to pay the following at! The dry climate ball came flying into the villa area herein may be the property that dont need be! Policy, new: Hotel Riu Palace Peninsula all inclusive resort in 1887 the. Checked into the villa area spa, or get in shape at gym... Avoid this one and access to recreational activities and use of facilities and equipment are and... 5 outdoor pools, 1 baby pool, RiuLand kind 's club at. Reserves the right to pre-authorize the guest 's credit card prior to arrival include a health club and first. The night our Cancn travel guide a 3 in our spa, or get in shape at property! And was confirmed for a 3:30 am pick up subjective opinion of a Tripadvisor member not..., where we were about several hundred other people doing the same this, I would avoid one. Onsite activities and entertainment may also be included and guest policies may differ by country and by property the.
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